About Us
Welcome to Thumb Up Web
We understand the unique challenges small businesses face in the digital world, and we are here to help you establish a strong online presence without breaking the bank.
Who Are We
At Thumb Up Web, we specialize in delivering high-quality, value-driven website solutions tailored for small businesses.
Our team is committed to providing low-cost website development, fast hosting, and comprehensive support to ensure your business stands out online.
Our Mission
Our mission is to empower small businesses with affordable, reliable, and effective website solutions.
We aim to simplify the digital journey for our clients by offering fast, secure, and user-friendly websites that drive growth and success, and we are dedicated to making that happen with our top-notch services and unwavering support.
What We Do
- One page Responsive Website
- Multi Language (use Google Translate)
- Fast Australia Local Hosting
- SSL Certificate
- Website Maintenance
- Website Firewall Protection
- Malware Protection
- Keywords Optimized
- Submit to Google Index
Website Building Process
01.
Order Deposit
Add this product to cart and checkout. This is full website building package DEPOSIT only. Remaining balance to be paid when website building is complete and before
02.
Collect Information
After the order is completed. We will email you a survey asking a few short questions about your business information for the website development and requirements. Please provide your contact information.
03.
Website Building
Our website building professional will build the website by using the design in your order and the business information you provided. We can change/update business information/images later, but not the chosen design.
04.
Domain & SSL
After you review and confirm the new website, we will connect your domain to it, install the SSL certificate. We will also submit the website to Google to index.
05.
Remaining Balance
We will send you the invoice for the remaining balance. Please arrange payment within 7 days.
06.
Support & Maintenance
We’ll add malware protection and maintain the website to make sure it runs safely. If you need ad-hoc updates, send us support request, we’ll help you update.
FAQs
If you don’t find your answer here, feel free to contact our support.
Yes. We will utilize the design selected in your order and customize it with your business information and images.
Yes, we can connect your domain name to the website and install SSL Certificate for you.
The package price only include the site building and all the fees for the first year.
From 2nd year, there will be a renewal fee for Web Hosting, SSL Certificate, Maintenance and Domain Name. If you manage your domain name by yourself, no need to renew domain name with us.
- Web Hosting + SSL Certificate + Maintenance: AUD $200+GST/year
- .au Domain Name: AUD $27+GST/year
- .com Domain Name: AUD $40+GST/year
If there is a price change, we will give you at least 30 days notification in advance.
No, we’re a hosted, “software-as-a-service” platform, this website does not allow to add additional functional code or plugins.
We may help you to add some code like Appointment, Booking, Tracking, etc, only if this code won’t affect platform security and won’t affect other uses on this platform.
Sorry, this package does not include business email addresses. If you need business emails end with your domain name, we recommend you check our Email Solutions page, Google Workspace, or Microsoft Office 365.
No, this website design is for information display only, not for eCommerce shopping cart. You can contact our support for eCommerce website solutions build with WooCommerce or Shopify.
No, we’re a hosted, “software-as-a-service” platform. We do this so that we can make sure you get all of the updates, new features, and so your website won’t break.
No! We give constant updates to our platform, add new features and you get it all for FREE! Because we are on the cloud, when we make an update or add new features, they automatically show up in your account!
If you need ad-hoc text/image update on your website, contact our support, we will help you to do the update.
Yes, we do, and it’s free of charge. However, we do not guarantee successful registration on all cases.
Business has to meet Google Business Profile’s policy to be listed on google map. We can’t guarantee all listing requests are successful. If Google asks for Video verification, business has to do it from their end, we can’t attend customer site to do video verification.